Velaire for Dental
AI front office for dental practices.
Between new-patient inquiries, hygiene recalls, and same-day questions, a dental front desk fields a lot of calls. Velaire answers the ones that would otherwise wait, and follows up on the ones that go quiet.
What this looks like without Velaire
New-patient calls compete with chairside needs
The person checking out a patient is often the same person the phone is ringing for.
Recall and no-show follow-up takes staff time
Re-booking a missed hygiene appointment is easy to postpone when the day is already full.
After-hours calls need a response
A patient calling after close still needs a clear next step, not silence.
The calls this front desk actually fields
Velaire is configured to your own service menu during onboarding. These are the call types that come up most in this kind of practice.
New-patient enquiries, which are the ones that cost the most to miss
Hygiene recall re-booking that keeps getting postponed to a quieter day
Rebooking the slot after a cancellation, before it stays empty
After-hours callers who need routing or a next step rather than voicemail
From missed call to booked patient
No new hardware and no new phone number required. Velaire sits on top of the line you already have.
Call comes in
After-hours, overflow, or every call, depending on your plan.
Velaire answers
A natural-sounding AI conversation, not a phone tree.
Booking captured
The request goes straight into your calendar or booking tool.
Follow-up runs itself
Missed and unanswered leads get a second outreach automatically.
Questions about this
Can it book directly into our scheduling software?
Booking requests route into the calendar or booking link your practice already uses.
Does it handle emergencies?
It routes urgent calls to a live line or on-call contact rather than attempting to assess them.