Every patient answered. Every follow-up handled.
Velaire is preparing its Australia launch. This page is a structural preview. Final copy is pending local compliance review.
- Live in under 48 hours
- Keeps your existing number
- Month-to-month
⚠ Structural preview. Local content is pending compliance review.
New booking request captured
After-hours · just answered
Missed calls don't announce themselves
They look like a quiet afternoon. Here is where the gap actually opens, and what closes it.
The phone rings after 5pm
A caller who reaches voicemail out of hours usually rings the next clinic on their list. You never find out it happened.
Every line is busy at once
The front desk is with the patient standing in front of them, so the calls stacking up behind that go unanswered.
A call ends without a booking
Someone asked a question, got an answer, and hung up. Nothing on its own schedules the second attempt.
Nobody knows how many were missed
A phone log and a calendar don't reconcile by hand, so the size of the gap stays invisible month to month.
From missed call to booked patient
No new hardware and no new phone number required. Velaire sits on top of the line you already have.
Call comes in
After-hours, overflow, or every call, depending on your plan.
Velaire answers
A natural-sounding AI conversation, not a phone tree.
Booking captured
The request goes straight into your calendar or booking tool.
Follow-up runs itself
Missed and unanswered leads get a second outreach automatically.
An after-hours call, start to finish
No phone tree, no hold music, and no voicemail for someone to work through in the morning.
Inbound call · after hours
IllustrativeCaller
Hi, I was calling to book a consultation. I know you're closed.
Velaire
No problem at all, I can take that now. Have you been in before, or would this be your first visit?
Caller
First time.
Velaire
Got it. There's an opening Thursday morning and another Friday afternoon. Would either of those suit?
Caller
Thursday works.
Velaire
Done. I'll put that through and text you a confirmation with the details in a moment.
Wording is illustrative. Velaire is configured to your practice during onboarding.
And when the call isn't that simple
Out of scope
A call it isn't configured to resolve routes to a live line or takes a message for callback.
Rescheduling
An existing patient moving an appointment goes through the same booking route.
Gone quiet
A caller who hangs up before booking gets an automatic follow-up rather than going cold.
Everything your front desk does, minus the missed calls
Four jobs, running whether or not anyone is at the desk.
Missed-call recovery
Calls that would go to voicemail get answered instead.
Booking capture
Requests land in the calendar or booking tool you already use.
Automated follow-up
Unanswered leads get a follow-up without staff time.
One CRM view
Every call and booking request in a single dashboard.
Built for how your practice works
Same platform, tuned to how each type of practice actually runs.
Medical Aesthetics
Capture more consultations and recover the inquiries that would otherwise go quiet.
Primary Care
Keep up with call volume without adding to front-desk headcount.
Dental
New-patient calls and recall reminders handled without tying up the front desk.
Specialty Clinics
Referral calls and scheduling coordination handled without adding staff.
Multi-location Groups
Consistent call coverage across every location, with one report to show for it.
What the first 48 hours actually look like
Most practices are answering with Velaire within two days of signing. Here is what happens in between.
Step 01
You fill in the details
Hours, services, booking rules, routing, and the questions patients actually ask.
Step 02
We build your agent
Configured to your service menu and booking process, not a generic script.
Step 03
It gets reviewed
Every agent goes through a QA pass before it is allowed near a real call.
Step 04
You approve it
Nothing goes live until you have heard it and signed off.
Step 05
Live on your number
Answering on the line patients already call. No port, no new hardware.
Built for how healthcare practices actually work
Built on secure infrastructure with data-handling practices appropriate to your market. Full local detail lands with this market's launch.
Read the security detail →Encrypted everywhere
Data is encrypted at rest and in transit.
Access controls
Access is role-based and limited to your own team.
Audit logging
Access, changes, and exports are logged so activity can be reviewed.
Market-appropriate compliance
Full local compliance detail lands with this market's launch.
Simple pricing, no surprises
Month-to-month on every tier. No long-term lock-in.
Recovery
For a single practice that just needs after-hours calls covered.
- After-hours AI receptionist
- Booking-link routing
- Monthly ROI report
Growth
For practices that also lose calls during busy daytime hours.
- Everything in Recovery
- Overflow coverage during business hours
- Up to 2 practice verticals
- Priority QA review
Pro
For multi-location or high-volume practices that want full coverage.
- Everything in Growth
- Full inbound coverage, every call
- Custom integrations
- White-glove onboarding
Pricing is shown in USD across all markets for now. Local-currency display is a planned follow-up.
Before you book a demo
When is Velaire launching here?
This market's page is a structural preview ahead of full local launch. Check back soon for details.
Is there a contract?
Month-to-month on every tier. No long-term lock-in.
Which markets do you support?
United States, Ireland, United Kingdom, Canada, and Australia today.