Booking Capture
A call that ends without a booked appointment is a missed opportunity, even if someone answered it. Velaire turns the conversation into a booking request in the same tool your practice already uses to schedule patients.
How booking capture works
No new scheduling software
Booking requests route into your existing calendar or booking link.
Right service, right slot
Velaire asks what the patient needs before offering times, so requests match what you actually offer.
Confirmation built in
Patients get a clear next step instead of a vague callback promise.
What the first 48 hours actually look like
Most practices are answering with Velaire within two days of signing. Here is what happens in between.
Step 01
You fill in the details
Hours, services, booking rules, routing, and the questions patients actually ask.
Step 02
We build your agent
Configured to your service menu and booking process, not a generic script.
Step 03
It gets reviewed
Every agent goes through a QA pass before it is allowed near a real call.
Step 04
You approve it
Nothing goes live until you have heard it and signed off.
Step 05
Live on your number
Answering on the line patients already call. No port, no new hardware.
Questions about this
Which booking tools does this work with?
Anything reachable by a booking link, plus direct calendar integrations on the Pro plan.
What if a slot fills up before the patient confirms?
The request still reaches your team, so a human can offer the next best option.